Click & Collect
★ Click & Collect revolutionizes shopping by eliminating obstacles and enhancing the customer experience, fostering loyalty and repeat business. This innovative solution offers unparalleled benefits, including efficient order management, social distancing compliance, and customer flexibility, all while ensuring health and safety.
★ Parcel Hive’s Click & Collect stands out with its easy implementation and robust, high-quality materials. Our modular parcel locker system allows for customizable configurations, including Frozen, Cold, Ambient, and Hot lockers. Easily scalable, you can adjust the number of parcel lockers to meet demand, making it ideal for both high-traffic and seasonal locations. Choose Parcel Hive to transform your retail experience and stay ahead in the market.
EQUIPMENT Click & Collect
WE PROVIDE A FULL RANGE OF CLICK & COLLECT LOCKER SYSTEMS: HOT, AMBIENT, COLD & FROZEN
CLICK & COLLECT
CORE SYSTEM
CLICK & COLLECT locker systems are one of the hottest topics on the market, providing users with a seamless and efficient experience.
- INDOOR OR OUTDOOR USE
We offer versatile locker systems suitable for both indoor and outdoor installations, accommodating any store or parking area. - HIGH-QUALITY MATERIALS
Our Click & Collect locker systems are constructed from the highest quality materials, adhering to the best industry practices to ensure durability and reliability.
- EASY IMPLEMENTATION
Parcel Hive Click & Collect solutions can be quickly and efficiently integrated into any online store, streamlining your operations. - ANTIBACTERIAL & ANTIVIRAL
In today’s world, safety is paramount. Our lockers are designed with antibacterial and antiviral properties, eliminating 99.9% of bacteria to ensure user safety.
MIX & MATCH MODULAR CONFIGURATION
Our systems are designed with modular flexibility, allowing you to combine Cold, Frozen, and Ambient modules in various configurations. This enables you to evaluate performance and user behavior effectively. You can add as many modules as needed to fit your available size and space.
We prioritize complete flexibility to align with your strategy. Adjust configurations based on seasonality, shopping habits, or promotional offerings to meet your dynamic needs.
WIDE BOX SIZE OPTIONS
To enhance flexibility, we provide a wide selection of box sizes and finishes, including glass and metal doors, among others. The look and feel can be customized to match your brand perfectly.
PARCEL HIVE OFFERS CLICK & COLLECT SYSTEMS FEATURING A WIDE VARIETY OF TEMPERATURE-CONTROLLED LOCKER SECTIONS.
EXPLORE DIVERSE COMBINATIONS TAILORED TO DIFFERENT LOCATIONS, ENSURING OPTIMAL PERFORMANCE AND CUSTOMER SATISFACTION.
- -18°
FROZEN SECTION - 3° – 7°
COOL SECTION - 14° – 28°
AMBIENT SECTION - 40° – 65°
HOT SECTION
Shop Returns
MANAGEMENT
THE PROBLEM
Customers often hesitate to make purchases when faced with unclear and complex return procedures, long queues, and slow processing times. A simple and fast return policy can significantly ease the buying decision for customers.
BENEFIT 1: EASY FOR CUSTOMERS TO USE
Our system ensures a hassle-free return process, making it convenient for customers.
BENEFIT 2: DIRECT REFUNDS
Refunds are seamlessly deposited directly into the customer’s account, eliminating the need for cash transactions.
CYBER HIVE RETURNS SOLUTION
Our software solution transforms the Click & Collect system into a comprehensive returns station. With just a few touches, customers can easily return individual items or entire orders to the retailer.
BENEFIT 3: STREAMLINED LOGISTICS
Our solution simplifies the logistics of handling returns, making the process efficient for both retailers and customers.
BENEFIT 4: CUSTOMER-PAID RETURNS
Customers are responsible for the return shipping costs, ensuring a fair and transparent process.
Smart Customer
ENGAGEMENT
CYBER HIVE™ leverages advanced AI to analyze big data, delivering valuable insights and personalized recommendations to enhance customer engagement.
STEP 1: ORDER PLACEMENT
An order is placed, and the information is sent to our software.
STEP 4: CUSTOMER NOTIFICATION
The customer is informed via SMS, email, or phone call when the package arrives.
STEP 7: DATA COLLECTION & ANALYSIS
CYBER HIVE™ collects all data, generating detailed reports and conducting customer behavior analysis.
STEP 2: LOCKER RESERVATION
CYBER HIVE™ reserves a locker for the order and begins the customer engagement process.
STEP 5: NOTIFICATION MANAGEMENT
Notification frequency and follow-ups are configured based on the retailer’s policy.
STEP 3: ENGAGEMENT PLAN SET UP
An engagement plan is established, and the customer is notified that their package will be placed in a locker.
STEP 6: PACKAGE RETRIEVAL
The customer retrieves the package using a scan, code, or other method specified by the retailer.
CYBER HIVE™ SOFTWARE
ONE SOLUTION FOR ALL MACHINES
CYBER HIVE™ IS A UNIQUE SOFTWARE SOLUTION that works seamlessly across all machines. It can manage multiple lockers with various options and supports the integration of screens, phone apps, desktop sites, and more, extending the capabilities of any online store system.
Our software includes MOBILE APP integration and development for both iOS and Android platforms.
Request a Quotation
Get in touch with us to request a quotation. Our team is ready to assist you with your needs and provide detailed information about our services.
Please note that this is a request for quotation form, NOT a job offering. If you would like to submit your CV, kindly review the open positions on our LinkedIn page first.
Warehouses in Over 15 Countries Across Europe and the Middle East
Our Headquarters and Manufacturing Facility
148, Kliment Ohridski Blvd. Sofia 1756, Bulgaria
C/Colegiata N18, 28012, Madrid, España
Phone Numbers
+ 359 2 408 58 88
+ 34 (91) 0607378