Click & Collect

Click & Collect is a great tool to remove all obstacles and move forward to the new reality. When combined with clever approach and a great software it can be make a big difference on the market. It is all about great shopping experience that will make your customers want to come back only to you.

Out Click & Collect is a powerful solution that gives a lot of new opportunities and options. It solves the problem with Social distancing and ensures efficient order management. Provides customer with flexibility and a chance to stay healthy and safe while shopping at their favorite grocery store.

Parcel Hive’s Click & Collect is easy to implement, and is made of high quality durable materials, that last, you can make it suitable for all areas, as we offer mix & match architecture, where you can combine easy Frozen, Cold, Ambient and Hot lockers in the same configuration. If the location becomes very busy – you can increase the number of boxes. If a place is seasonal, then you can add units, then move them to another location when the season is over.

EQUIPMENT Click & Collect

WE PROVIDE FULL RANGE OF CLICK & COLLECT LOCKER SYSTEMS. – HOT, AMBIENT, COLD & FROZEN

CLICK & COLLECT

CORE SYSTEM

 

All Parcel Hive lockers includes the core functionality of the Click & Collect systems

SHOP RETURNS

MANAGEMENT

 

No need to keep people waiting on big queues and to get them into the store

RENT OUT

BENEFIT SYSTEM

 

You can maximise your efficiency by renting out vacant lockers in a smart way, managed by our high-end Artificial Intelligence solution

SHOW & EARN

ADVERTISEMENT

 

You have the options to include powerful advertisement platform. You select the size screen and turn your system into a money making machine!

TRY BEFORE YOU BUY

SYSTEM

 

People that prefer to buy online, they still can have the option ‘try before you buy’ with our software managment.

SMART CUSTOMER

ENGAGEMENT

 

Your customers will have a unique shopping experience.

CLICK & COLLECT

CORE SYSTEM

CLICK & COLLECT locker systems are one of the hottest topics on the market, giving the user a seamless experience

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    INDOOR OR OUTDOOR USE
    We supply locker systems that can be installed indoor or outdoor any store or parking
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    HIGH QUALITY MATERIALS
    Our selection of Click & Collect locker systems are made from the highest quality material following the best industry practices
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    EASY IMPLEMENTATION
    Parcel Hive Click & Collect Solutions can be implemented to any online store quicly & efficiently

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    ANTIBACTERIAL & ANTIVIRAL
    Safety in today’s world is our priority, with a solution that kills 99.9% of bacteria

MIX & MATCH MODULAR CONFIGURATION

Our systems are modular. For example, in one configuration you can combine Cold, Frozen, Ambient together to evaluate the performance and user behaviour. You can add as many modules as you want to suit the size and space you have available.

We aim for complete flexibility to match your strategy. You can change configuration based on seasonality or period of the year, shopping habits or promotional offerings!

 

WIDE BOX SIZE OPTIONS

To improve flexibility, we offer wide selection of box sizes and finishings – glass, metal doors or other. The look and feel will match your brand.

PARCEL HIVE OFFERS CLICK & COLLECT SYSTEMS WITH WIDE VARIETY OF COMBINATIONS OF THE TEMPERATURE CONTROLLED SECTIONS OF THE LOCKERS.

YOU CAN EXPLORE ALL KINDS OF COMBINATIONS AT DIFFERENT LOCATIONS.

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    -18°
    FROZEN SECTION
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    3° – 7°
    COOL SECTION
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    14° – 28°
    AMBIENT SECTION
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    40° – 65°
    HOT SECTION

Shop Returns

MANAGEMENT

THE PROBLEM

Customers are usually more careful in their decision to buy when they are facing unclear and complex return procedures, queues and slow processing times. Simple and fast return policy is making the customer’s decision to buy easy.

BENEFIT 1:
EASY FOR THE CUSTOMER TO USE

BENEFIT 2:
REFUNDS ARE DIRECTLY DEPOSITED IN THE PERSON’S ACCOUNT. NO CASH TRANSACTIONS

CYBER HIVE RETURNS SOLUTION

Our software solutions is giving an additional option to turn the Click & Collect system into a returns station as well. Very easy and with a few touches, the customer can return some items or the whole order to the retailer.

BENEFIT 3:
EASY LOGISTICS OF THE RETURNS

BENEFIT 4:
CUSTOMER WILL PAY FOR THE RETURN

Smart Customer

ENGAGEMENT

AI inside CYBER HIVE™ has advanced ARTIFICIAL INTELLIGENCE to analyze big data and provide guidance and recommendations.

STEP 1: ORDER is made & info is sent to our software

STEP 4: SMS, email or phone call is made to the customer when the package arrives.

STEP 7: CYBER HIVE™ collect all the data and make detailed reports and customer behaviour analysis.

STEP 2: CYBER HIVE™ reserves a locker of the order and starts the customer engagement.

STEP 5: Based on the retailer’s policy we set the notification frequency, and follow up.

STEP 3: ENGAGEMENT Plan is set up, and customer is notified that his package will be in the locker.

STEP 6: Customer takes the package with one scan, code, or other means depending on the retailer.

CYBER HIVE™ SOFTWARE

ONE SOFTWARE TO RUN ALL MACHINES

 

  • CYBER HIVE™ IS A UNIQUE SOFTWARE SOLUTION
  • IT WORKS ON ALL MACHINES
    IT CAN OPERATE A NUMBER OF LOCKERS WITH DIFFERENT OPTIONS
  • ADD SCREENS, PHONE APPS, DESKTOP SITES AND MORE
  • EXTENDS ANY ONLINE STORE SYSTEM

 

MOBILE APPs integration and development for iOS & Android are available .

Get In Touch

Lets get in touch and discuss how we can help!

UK Office Location

Kemp House 152-160 City Road, London, United Kingdom, EC1V 2NX

Phone Number

+442033225509

 

Spain Office Location

Address: C/Colegiata N18, 28012, Madrid, España

Phone Number:
+34 (91) 0607378

 

Email Address

[email protected]

[email protected]

[email protected]

 

Warehouses - in 15+ countries around Europe and Middle East.