Parcel Terminals & Recipients

How do I get my parcel from a parcel terminal?

Colt terminals are an extremely efficient innovation that will obviously only replace courier offices within a few years and change our standardized shopping process, both offline and online. Mail dispensers save money and effort, but most of the time both for business processes – especially those in the logistics sector – and for the end user. Categorically, this innovation brings with it a number of advantages that are more than important to think about, including through the eco-focus of reducing the resources used today.

However, like any other innovation, receiving a shipment from a parcel terminal may initially confuse the end customer to one degree or another. The modern consumer is becoming more open to innovations and technological developments in standard processes, but nevertheless, upon initial access to them, he may experience difficulties or even prejudices, accompanied by typical distrust and suspicion.

Fortunately, being a recipient of a parcel terminal would be difficult for you in any way. The interface of these devices is simplified to the fullest, allowing even people with minimal technical knowledge to release their shipment.

Procedure for collecting a consignment from a consignee via parcel terminal

When we say procedure, it is important to clarify from now on. This is a very conditional word, given the several-minute experience you will have in front of the parcel terminal as recipients of any type of shipment (because, by the way, there are already machines in Europe that can send you food, even those with a uniform temperature mode). However, it is important for any innovation to be explained to the public in the easiest and most accessible way, step by step

The recipient of a parcel terminal can release his shipment, usually within 1-2 minutes. This time may sound unbelievable compared to the long waiting queues for shopping and courier companies, but it is quite a fact.

To release your expected shipment, you, as recipients of the parcel terminal, must enter a unique code. It is introduced on a vending machine, always provided with an easy-to-use interface and almost always available in different languages.

The code is received in the form of a message, most often sent as SMS to the mobile phone, but it can also be received via email. The notification of an available consignment also acts as identifying evidence that the actual consignee releases the consignment actually delivered to him.

After confirming the code and delivery, payment will follow. The parcel terminals allow the recipients to choose between different payment methods. However, standard card payment – Visa and MasterCard – is always available.

If everything is OK with the payment, the recipients are informed of this, plus – a notification comes out that they can open the box in which the expected shipment is stored.

If the recipient detects an unwanted shipment, as well as an unaddressed package, as well as a defective shipment or any other problem, he may contact the customer support and contact department.

On the one hand, mailboxes have 24-hour support and users can be assisted at any time. On the other hand, if the vending machine serves a courier company, the system may generate direct solutions, ways to contact the courier, etc.