Social distance is a measure imposed more than a year ago, but it has become a key direction in tackling the pandemic. This recommendation, as well as the slow management of the situation, impose the need for a contactless rental experience. Tenants and property management have become increasingly flexible and demanding automatic service solutions without physical contact.
Online businesses are growing, but there is an increasing emphasis on contactless deliveries that offer efficiency and safety. Parcel lockers are the ones that can provide all this.
Best practices for providing contactless rentals in your property
There are some very good practices in this regard, which you can easily apply in order to provide contactless rentals in your rental property or a modern apartment complex.
- ★ Online at any time
- ★ The rise of the virtual tour
- ★ Flexible online engagement
Let us introduce you to them in more detail in the following lines:
Be online 24/7
Our homes have undergone a great transformation. While they were a place where we indulge in family rest and relaxation. Now they are a workplace, a fitness center, and even a kindergarten or school. All this makes it difficult for a person, and the only salvation that consumers point out is the fast internet and the amenities it offers.
Thanks to good technology, we can be online all the time and perform various tasks remotely – pay bills quickly and easily, shop for any products delivered almost to the door. And with the parcel terminals that have entered in recent years, it is now more than safe to take orders placed online.
The rise of the virtual tour
The virtual tour is something that users take full advantage of. It has a very important role in people’s lives, especially when they do not have much opportunity for a real experience. In this way, they can very easily appreciate the place where they are considering living. Many potential tenants look online to find more desirable places to live, thus limiting their choices.
The various statistics support with both hands the provision of the opportunity for virtual walks. Over 60% of people are looking for and want to be able to do this type of remote viewing. That is why the business must focus on providing this advantage.
Just note that as many as 130% of customers aged 18-34 are more likely to rent a place just because there is an option for a virtual walk. It won’t cost you that much, will it? Don’t miss your chance as owners or investors – these efforts will pay off.
Flexible online engagement
Flexibility is a must in online businesses. Property managers say they tend to use any “weapon” to offer higher quality to their tenants and homeowners. Real-time chat windows are a very good way to instantly inform the customer while he is still set up for reactions. Many of the questions asked can be answered within a minute or two.
Sending automatic messages are also very well received by users. They give good results and are preferred in emails, social networks, etc. Providing complete customer care and timely, reliable information is a key point for any property manager, so following their preferences you will achieve enviable success. Otherwise, ignoring these factors – will lead to negatives.
The need for contactless Proptech
Outdated delivery methods, in which you would drive to the front door, you should stay at home until you receive the shipment, etc. have changed a lot. Whether you have ordered your favorite cosmetics, meals for the home or other goods, the amenities that a customer can have are many. Today’s mandatory features of proptech include contactless options such as door entry, comfort planning, maintenance planning, lease renewal, etc.
The market is literally exploding with its huge consumer benefits, such as property management technology. It can help any manager to monitor and control the contactless rental transformation.
Among the innovations offered by Proptech can be classified:
- ★ Mobile Doorman – acts as a digital doorman, maintenance schedule and convenience manager.
- ★ LathOS is a way to provide intelligent access to a rental property key. In this way, contactless poisoning of almost every door, elevator and entrance is possible.
- ★ One Call Now – it is a very reliable communication tool that is crucial today with constantly evolving property health and safety policies.
- ★ The funnel for streamlining the leasing process – checkpoint identifies and checks the prospects for leasing. After some time, it became known that this significantly reduces rental fraud and improves the safety of property.
- ★ MeetElise – works as a leasing agent, responding intelligently to potential customers via text or email.
All these tools bring a lot of positives not only for the whole hiring process and mainly for the consumers. More freedom is achieved for management staff, so they have the opportunity to focus on other more significant tasks they have to perform in terms of hiring.
The need for contactless lockers for parcel management and storage
Online shopping is not a status quo, but an ever-changing phenomenon for which new ways of supply management must be sought. The main steps of any retailer are aimed at improving the user experience and reducing basic costs.
People buy everything online today – even groceries that they can take two steps. They just want to keep a social distance, save time and reckless shopping.
This step is completely justified, especially when the customer is given the option of delivery to a parcel terminal. What does this mean? In fact, it is a fully automated system that offers the reliability and security of a self-service package. It saves time, delivery is cheap, and compliance with social distance measures is entirely possible.
If you provide the option to open a locker yourself and receive the desired products for the tenant, you provide them with zero face-to-face interaction with a courier or courier offices. This keeps one tenant at 100%.
However, a multifamily property reaches the delivery of approximately 500 packages per week. This would also burden an employee who is responsible for their distribution and transfer. A smart locker can significantly reduce the working time of an employee.
This year, many homeowners and managers have even been forced to rely on these innovations if they want to retain their tenants. On the other hand, tenants build great trust in management and tend not to leave a home just for the sake of such convenience. This pays off and managers will prosper if they rely on contactless experience with technology, tools and smart lockers.
Conclusion
Attempts at contactless management and rental, as well as subsequent similar options for tenants has been an extremely successful method in recent times. Don’t miss the opportunity to stand out from the competition managers or property owners by providing more and more contactless opportunities to your tenants. Save time, labor costs, loss opportunities and more. The advantages of the parcel terminals provide completely contactless packet management.
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