Smart Parcel Delivery in 2021

The theft of online orders does not stop to this day, especially with the increased demand in the last two years. The good news is that more and more people are left to work from their homes and can pick up the package from the porch right away. Community managers, on the other hand, have transformed their management by investing more and more in smart self-service lockers. 

This not only brought peace to the residents, but also attracted a lot of interest in such properties. A large number of people have moved to larger homes to have more space and the amenities they want. This step by the owners of multi-family complexes and other residential buildings brought them only positives and profits, while achieving great satisfaction in the eyes of residents.

Learn about the many benefits that automatic lockers offer. They are a digital, safe and time-saving solution that will meet the needs of every resident in the community. 

Advantages of smart parcel cabinets

2021 is one of the most fascinating for parcel terminals. Their demand has increased many times due to the need for fast, free and contactless home delivery. In addition, the benefits do not stop there.

Here are the most precious moments that will earn you invest in automated tables of self-service:

  • Lockers create competitive advantage
  • Lockers reduce theft of packages from the porch
  • Increases safety of consignments community
  • Lockers reduce labor costs and operating
  • Lockers provide ROI
  • Cabinets increase the loyalty and satisfaction of the permanent

Lockers create a competitive advantage for the owner 

The customer experience shows that the search for optimally good delivery conditions is of key importance for them. Shopping habits have changed dramatically and will continue to change. 

Since we can now order everything online, even our medicines and lunch, proper storage must be ensured. Same-day deliveries are also a challenge that requires good organization. Smart lockers can meet all these conditions to achieve maximum customer satisfaction. The reliable tracking system they offer is also a competitive advantage that cannot be underestimated.

The execution process, although maximally automated, settles each stage of work very quickly. Costs are reduced and the amenities are incomparable.

Reducing piracy with the delivery of parcels on the porch

This problem has become very acute in recent years, and in the epidemic situation even more so due to lack of jobs. Vandalism is common and requires serious action. There are a number of shocking data, such as that one in five Americans has encountered a theft from the balcony. About 1.7 million packages are lost or stolen every day in the United States.

Here’s the solution – smart lockers installed in residential buildings, in front of houses and other locations to serve people’s packages. Thus, the “disappearing packages” will be reduced and deliveries will become safe. 

Community shipment security increases

Every user would like to have security for their online shipment, even if they can’t pick it up right now. This is what the intelligent lockers provide – retrieving the package at any time, without having to wait in line at the courier company, etc. In addition, this method allows collection, return and payment without physical contact with couriers, employees, community managers, etc.

The intelligent system works with a high degree of secrecy, which contributes to the safety of each individual shipment. The courier takes the goods from the supplier, puts them in a specific box, and then the consumer receives a notification (by email, message or mobile application) that his shipment has been delivered. Along with the notification, he receives a secret code through which he can only open the cell. The shipment is traceable and completely safe.

Increase productivity and reduce labor costs

Package management is a time-consuming activity that takes a lot of time for employees to do so. In addition, sometimes unpleasant situations arise, such as confused or lost packets. With smart lockers this danger is eliminated, and at the same time employees can perform other activities. 

The lockers allow tracking, payment, transfer of leasing documents, keys and other access identifications. Optimize the business process of your business by eliminating obligations such as package tracking, personal notification, signature validation and more. Reduce labor costs and increase productivity. 

Smart lockers offer a positive return on investment 

The investment in the installation of smart boxes is not small, but against the background of the benefits you will receive – it seems insignificant. Even if at first glance it seems risky and too high a sum, think about the conveniences. Think about how such a step can turn tenants into residents, existing residents into loyal ones, as well as rent all the vacant space in the apartment building.

Surely a well-thought-out investment, such as parcels, will lead to positive results for your business and you will gradually see its return.

Smart lockers with mobile application maintain people’s loyalty

Online shoppers are increasing with each passing day, and this is a trend that will mark an increasing boom in the future. People shop virtually everything – from food and other necessities, to clothes, shoes, cosmetics and more. Therefore, the cabinets can have a different temperature regime to keep the goods in proper storage.

Cabinets are the best solution for safe, cheap and trouble-free storage. They are suitable for all locations, as well as for any community. This convenience significantly increases customer satisfaction and reduces the responsibility for package management. Offering smart lockers can increase residents’ retention and build loyalty to the property.

The mobile applications used by the smart terminals allow even higher control of each shipment. A resident, registering in the required platform, will have full visibility of their package. There they will also be able to record their personal data, such as address, locker selection, password, pin, etc. Automatic notification from there is also very convenient for the user. 


Self-service cabinets work with a very secret system, which at the same time facilitates all participants in the transaction – suppliers, couriers and consumers. The construction is extremely strong, the packages are protected 24/7 and can be taken under almost any restriction – without observing working hours, etc. Make it easy for your residents by providing them with a comfortable home and convenient delivery when shopping online. They can receive any mail and goods at any time without worrying about their storage.

Remember that we can help you. We offer many pricing options, we will install the desired design (color and configuration) and we will take care of the subsequent maintenance, although it is minimal and is rarely done. Together we will find the most affordable solution for you to offer the best amenities to your residents. 

Parcel Hive
Why we are called Parcel Hive – Our goal is to make the movement of Parcels around the local communities, countries and world seamless. Our systems and Terminals give the chance of high automation and communication over distance with Single or Multiple core. This is how we envision to keep up with the changing world. Parcel Hive is company that designs and produces high quality, efficient and appealing Automated Parcel Terminals. We cover the full spectrum from A to Z – from The concept to production, Software, Logistical Deployment, Services for Installation, 24/7 Maintenance and support.

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